Integrity Auto & Towing, LLC - West Hartford, Connecticut

Ellen E.

If I could give Frank at Integrity Auto six stars, I would! While my car was at the dealership for a recall, they basically told me it was on its last legs—like, “better start shopping for a new one” levels of bad. Panicked, I went to Frank's for a second opinion, fully expecting to hear my car had one wheel in the grave.

Turns out, the only thing dying was my wallet at the dealership! Frank inspected everything and told me my car was fine. No crazy repairs, no financial ruin—just an honest mechanic saving the day. I don’t know if they have a cape, but they should. If you want a mechanic who won’t try to convince you your car is a ticking time bomb when it’s actually just fine, go to Integrity Auto.

Highly recommend—unless you enjoy unnecessary expenses and stress. In that case, the dealership is waiting for you!

Susan P.

Frank went out of his way to help me install something on my vehicle. I had a great experience, he was very kind and helpful! Highly recommend.

Jeff R.

Integrity Auto is one of the best mechanics I've ever worked with. Frank is honest and very skilled. I had a trip coming up, and Frank rushed to finish the job before I could leave on time. The price is always fair and the work is perfect. Frank always takes the time to explain the issue and show me exactly what's happening. I highly recommend Integrity Auto.

Jim F.

I rarely pen online reviews, but my recent experience with Frank at Integrity Auto & Towing, LLC deserves a moment of my time. My wife and I brought our car in for a front ball joints replacement, and the entire process was smooth, efficient, and transparent from start to finish. Frank demonstrated professionalism that lived up to the name of his business. The repair was completed promptly, and the quality of work and replacement parts was top-notch. The pricing was fair and transparent, without any hidden fees or last-minute surprises. To sum it up, Integrity Auto & Towing is aptly named. If you want reliable, honest, and high-quality automotive service, look no further than Frank at Integrity Auto & Towing. We couldn't be any happier with our experience, and will be trusting our vehicles with him for years to come. Thank you, Frank, for making our automotive repair experience a pleasant one. Your dedication to your craft and clients is commendable, and it's businesses like yours that restore faith in the automotive repair industry.

Kaitlin R.

Frank was recommended to me by another shop that couldn’t work on my vehicle. He was able to take my truck in same day, provide me a reasonable quote, and a fully functioning vehicle all within a timely manner. He even called a few days later to follow up. Highly recommend him

Jacob Y.

Integrity Auto always does great work.

When my 97 Subaru has issues, Frank has always been able to fix it, and he hasn't been stumped yet. From a just changing oil to swapping a transmission Frank has done a great job with all my automotive needs. Friendly, reliable, and reasonably priced service, highly recommend.

Thanks for the great work, you're the man Frank!

4230 S. 1.

I found Frank by chance: pulled into his garage with a slow leaking tire. He fixed it immediately (after hours) and sent me on my way. For his kindness alone I would recommend him. Since then he has always handled my cars with professional integrity. I only gave 4 stars because I haven’t tested his mechanical expertise -only simple repairs, but others I know speak highly of his ability as a mechanic.

Jon M.

Integrity Auto took care of me. When my civic had issues, Frank took up the challenge to fix it, and he did! He solves problems and charges great rates for work. I highly recommend checking out Integrity Auto if you want high quality work at a good price.

Thanks for the great work, Frank!