Terryville Auto Parts - Terryville, Connecticut

Jose G.

Encontré lo que buscaba a muy buen precio un motor para un máxima es 2003.

Raul C.

Responsable y vien horganizado

Zeyar M.

I called in for a low mileage front differential for my ‘14 suburban. 11/18/24 I receive a call back saying they had one with 79k on the shelf. I said great they took my information. I said I will be there Thursday morning because of my work schedule. The gentleman said no problem it’s here with your name on it in the system. I arrive 11/21/24 after driving over 1 hr 45 min and guess what. Not only was my information not in their system but they couldn’t locate the part. Tried selling me another unit with 150k miles on it. Beware reputable yards physically check if the part is on hand before telling the customer to come down and pick it up. What a waste of time and gas. Do better.

tony M.

Bought a $5000 used engine for one of my Pro master trucks and barely got 9 months and 3000 miles out of it before it went bad as well. Nothing they can do either. Awesome👍🏻. . Extremely disappointed.

Response to their reply: engine was installed within 2 weeks of purchase. Truck was back on the road Feb 2024. Engine Failed Nov 2024, per my email. I understand its out of warranty by 4 months. The takeaway is that if you feel you're ethical by selling 3000 miles engines for 5K then that's a problem. Other consumers should be aware.

Janet S.

Bought a used 2013 BMW 528i xdrive engine from Matrix Auto Supply i Dallas Texas. The engine was supplied through (Terryville auto parts), There is settled class action law suit with BMW for defective engine for that model, the suit was settled. Request the VIN# for the used engine that Terryville auto parts me, the refuse to give the number, that now delay my claim for reimbursement with BMW, the cost of the was $4,250, plus $2,500 for installation and transportation from New Mexico to Florida where I live. The manager name CONNER refuse to give me my VIN# number for my engine, so I can't receive my nearly $8,000 dollars I spent. SHAME SHAME on Terryville, they not looking out the regular joe. Anyone who knows the owner or owners, please encourage them to contact me ..thank you.

Sam M.

I purchased some doors online by following the purchasing instructions, entered my card information and it accepted the purchase without confirmation or shipping details. Received a call the next day that the order was for pickup only and shipping was not available. I was told I did the purchase wrong, and it was my fault, and I should have called before making the purchase. I was told I would be refunded but paypal was going to charge Terryville 3.5% for using its services, since they used the service and did not make a sale, they took the 3.5% from my return. Thats stealing. I have a dispute and fraud with my bank for Terryville taking my money to pay there paypal fee. Kyle the sales rep is the one who did this. Don't buy from them. He told me to go figure it out on my own and talk with paypal to get my money back and he is over my call and hung up on me. This place stole from me.

Jack M.

Helped me to get a hitch on my truck in a pinch. Called 5 mins before closing, was quickly assisted in finding the part and ordering it. Order was ready for pickup upon opening the following morning. I’m very glad my weeks worth of troubles in finding it brand new led me here.

Highly recommend.

K L.

There are lots of used parts stores between New Britain and Terryville, but I drive out to Terryville if I need good used parts at a decent price.
I've been going here for decades... Back when everyone still had land lines and phone books and these guys would advertise in the New Britain Yellow Pages.
I used to call several of these places and get a price and availability, but in the end, would end up riding out to Terryville. The parts were better quality and at a considerably cheaper price.