R & M Automotive - Waynesboro, Virginia

Brett T.

Two vehicles in for inspection. The first one, breaks & ball joints and a few other items to the tune of $1700.00. I had all the work done for around $1000.00. I brought it back for a re-inspection and was rejected for more things. One was an exhaust leak. Having vehicles inspected for 52 years, never once did I return to be rejected for other items! I took it to our mechanic, no exhaust leak and got the inspection.

Vehicle two, ball joints and parking break along with small things. My mechanic fixed the problem, a bearing, not ball joints! Had I let them do the work it would have been $1200.00!

I wish I had seen the reviews here first, as well as listened to a friend who told me when I take the vehicles back, they would find more things, like the people who told him what happened to them.

Christ

They are rude and they change prices 3 different times after they quote me twice. They went up on labor after they they told me labor only cost this much. On the second time. The mechanic told me different price from my quote price a woman I got the proof on paper. They will not get my business because of price jumping and they seem they don't know what's going on. I also added the pics of the 2 quotes on there page . The 3 quote came after the mechanic was talking to me on the phone rudely I was very shock. Pictures been added I let the people see for yourself. On top of your replied who said I was getting it from auto zone? So now you tell lies I see. Sad where's the mechanic that call me out of my name. Where's the 3 qoute that mechanic said. You're prices jump on labor explain that and I want the 3rd qoute the mechanic said too. I also called back to ask a question they hung on me. Tried to belittle me because I'm black man. And also lied to me and refused to admit that you have to buy a transmission first and they won't give you there seller and up the price for there benefits said business right there. It's people going to let that stand in our waynesboro town. Threatened me. I will speak I have a voice. Just because I'm black man my money goes the same way. I can't believe this

Brett H.

Usually I don’t write reviews but decided to this time . I took my wife’s car here and it failed their inspection for brakes and some other things. The job to repair would be around $500 or so. I decided to just get a second opinion from a different shop in Stuart’s Draft . Sure enough, it passed .

I wanted to give them a second chance since they’re close to where I live by taking in my truck. It also failed their inspection with needing a $400 + job done. I took it to a different shop and it ended up passing there as well.

This was my experience and I’m not accusing anything , but two vehicles with a similar situation was strange enough.

Understandably , each shop will also be different in what they think should or shouldn’t pass, but if the “issues” were bad enough I believe the other shop would have failed it as well.

Audra B.

R&M helped me out in a tough spot! Icy road and flipped UTV. They were quick to respond and went above and beyond to get everything upright and out of the ice. God bless them for their help today. Appreciated so very much.

david Z.

I've been to this shop twice. 2nd time was just on 12/27, to replace a radiator on a bmw. They where very quick and a better price then most, will return.

Alice E.

I've taken my car there before to get it inspected was treated properly and fair weather today September 16th 2024 terrible service needed to get an inspection headlight out received a phone call going to cost Popeyes $400 said they needed to remove the fender in the bumper to replace a headlight. Talked with a co-worker she was told the same thing went to an auto parts and ereplaced it. Wonderful company in Stuarts draft sowers automotive honest decent respectful my headlight was replaced in less than 10 minutes less than $100 and they reinspected it. R&m put my car out along the side of the road because I wouldn't pay them $400 to put a headlight in I would never take service there again

Lance K.

R & M Automotive addressed a window leak that other auto shops had not been able to fix. They took the time and made special efforts to identify the source of the leak (a crack in the driver side window) and replaced the window in a timely fashion. They also provided a great recommendation of B & B Complete Car Cleaning, who took great care in cleaning up the interior. And the price of R & M’s work was very fair. I highly recommend R & M Automotive!

Imran K.

R&m automotive located in waynesboro. They are very, very, very awful and not good service they will never tell you everything as you need it and when the look in to your car after the tell you they are a type of scammers to how to take you’re money and the owner of the store is very rude. I wil never take my can there and my all friends very bad i am not happy with it