Motor Tec - Converse, Texas

Ruben R.

Extremely polite and professional staff, I drooped off my car as I had a broken serpentine belt. They repaired my car quickly and the price was exceptionally fair!! I will be returning in the future if I need any work performed on my car. I would recommend them to anyone !! Thank You

Jackie P.

Pamela will go above and beyond to make repairs happen especially with Car Shield.
All staff is amazing! Ross, the owner always follows up with customer!
Terrific experience in Texas!!!

justadev__ _.

Avoid this place at ALL COSTS. My buddy took his car here, they charged him $700 and replaced the wrong module connector, which ended up shorting it out.
Worst part is the shop didn't wanna honor their mistake. My buddy had to fix it himself, not the shop.

If your looking for a trustworthy mechanic with integrity, this is not the place. Being a regular customer here I was shocked, and definitely will not come back anymore.

REPLY TO BELOW RESPONSE 10/21/2024:

He says verbatim, you told him you could not warranty.The fuel pump controller module that you installed because his low pressure fuel pump that is not actually connected to that module was not stock

This, however, had nothing to do with the actual condition of the car.The Initial failure was not caused by an aftermarket.Low pressure pump the failure to the module was caused by a short-circuiting connector that you failed to see.He even says he has messages where he had asked you to inspect the connector for a voltage and proper signal.You assured him you did this

You charged him $700 for that and said you couldn't warranty the work because the low pressure pump wasn't stock.That has nothing to do with the connection that failed.That was plugged into the module.

Unfortunately since they do not wanna honor their mistake and fix it, he will be taking them to small claims court. I urge anyone thinking to take their vehicle here, GO SOMWHERE ELSE!

Ramona C.

Pamela and Ross made it comfortable to be waiting for service on my vehicle. Friendly, talkative...I felt as if I'd been a long-time friend and customer. I had gone in for an inspection and decided on getting an oil change and tire rotation. The mechanic was a friendly guy as well. It was nice to feel like you have known them all your life. I appreciate your honesty and being so friendly. Thanks, for being so welcoming. I'll return when I need another inspection.

Josh H.

Lack of communication and not understanding how to properly diagnose, electrical issues and vehicle which causing more damage.

A company that is licensed and certified to work on all cars should always have a master tech to over see all or any issues with a car properly before installing any parts that may cause more issues on vehicles.

James K. W.

Super friendly!! However, friendly didn’t fix my car. They offer 2 diagnostic tests, and because I needed to know what all was wrong with my car, I got the one that includes the electrical test. It was determined that my car was overheating because I had a radiator leak. So I needed a new radiator. Also, I had a gasket leak around the engine, and my passenger side headlight wasn’t working. Ended up getting a new radiator, and unfortunately that didn’t help. Honestly, they were probably just busy that day because when I got home, I realized that they forgot to put my engine cover back on. I Went to install the new bulb in my headlight and realized that IT WAS JUST UNPLUGGED… probably from the test. Now $1700 later, I still have an overheating car. I dont think they do dishonest business, because they called and checked on me when most mechanics don’t care enough to do that. But nice or not, for $1700, my problem should have been solved.

j C.

Motor Tec was recommended to me from Randolph AFB. My wife's BMW needed a specialty shop to get the timing chain and its other power issues taken care of. Very professional, friendly staff, knowledgeable to answer all my questions.

Chelsea S.

I’ve had some pretty bad experiences with repairs lately. I had my father-in-law refer me here saying how the guys here have always been good and honest. In particular Kevin was his favorite. Sure enough, on the first repair they didn’t take long to figure out what’s wrong with the car. I need new tires first so they referred me to a reputable tire and rotation place. Kevin explained to me in detail what’s causing the issue, which I really appreciated, lately most assume because I’m a woman that I don’t understand or work on my cars. So I will definitely bring it back to have them fix the issue afterwards.

Flash forward to today. I was repairing something on my car and I was having trouble with something so I asked Kevin to look and see if I was doing it wrong. He explained and fixed the problem in 10 seconds. Such a nice guy and a great group of people. 10/10 would recommend.