Meineke Car Care Center - Groton, Connecticut

hernan C.

My Buen servicio...

Miguel C.

EXELENTE. PRIMERA VEZ Q VOY

Jorge E. C. A.

Buen servicio y atención

Michael S.

After sharing a bad experience and giving a two star review, Meineke replied and extended an invitation to make it right for me. I stopped in one day, and they followed through with their word and did just that. Richard validated my poor experience, and offered a sincere apology, and gave me a credit towards future service. I'm grateful for a team that cared enough to right a wrong! Thank you, Richard

Jon C.

ABSOLUTELY ATROCIOUS!!!!!!!!! DO NOT GO HERE!!!!!! Had to get my tires changed. Ended up having to get some overpriced tires. One of those ended up popping a couple of days later. And because I drove it two minutes over after seeing it at the gas station, it was no longer under warranty. Then while changing that tire they notice my brakes are “undrivable.” Which would have been nice if they noticed that the first time…. Then a couple of weeks later another tire pops. While a different tire place was fixing it, they asked if I had gotten my tires done at Meineke because they were put on so poorly. DONT GO HERE

Id go lower than 1 star if I could

M J.

Had my car emissions tested there. I was in and out within 10 minutes. They handled my paperwork quickly as soon as the tech brought the keys to the desk. I will return.

Michael S.

I’m usually not a fan of leaving bad reviews, but I didn’t have a great experience at this location (Groton, CT). I called before arriving to coordinate availability and was told to come right in, they’re available now. I arrived ten minutes later, asked for a full synth oil change. After a half hour of waiting, I stood up and walked over to see if my car was even being serviced, yet- it wasn’t. After another half hour, I got up and checked again, and they had brought the car into the garage. For the next half hour, I observed the guys in the garage sitting around my car talking and cackling about. I asked the lady at the front desk if it usually took this long, and she stated no, they just had inspections to do at the same time. I wasn’t satisfied waiting an hour and a half for a simple oil change that costed approximately $80-$90 after tax AND a $10 off coupon. Usually I pay $30-$35 for full synth oil and filter at Walmart and do it on my own in about 15min. Next time, I’m feeling pressed for free time and it’s the middle of the winter, I’ll just buck up and do it on my own, anyway. As they say, anything worth doing right is worth doing yourself. Rip off, and poor service. 2 star because at least the job was done and they got me in on the same day.

Family S.

Never have to wait long for an appointment. They get you in and out fast. Faster than those high prices shops, like Valvoline. Much nicer, too. Keep up the good work.