Johnson Electric Company, Inc. - Washington, District of Columbia

Just T. F.

I paid over $500 for an evaluation of meters associated wth a 4 unit apartment building. The electrician identified that one apartment had electricity but was not hooked up to a meter although we get biiled each month. A second apartment he identified was hooked up to the wrong apartment. He turned the lights off in the hallway from the meter turned them back on then couldn't identify which meter controlled the same lights. He told me to contact Pepco. The receipt he left has absolutely no documentation of what he found, so it cannot be used to correct the problem and no one from the company will contact me to resolve the issue although I have contacted the company twice. They have high reviews but the excellent service did not extend to my issue. I usually have very good experiences with local vendors, but not this time.

The owner of the company did not speak to me about any of the issues mentioned in the responses. I called twice to speak to the owner and received no response except through the review which is not my preference. The technician arrived on the wrong street because he said he couldn't find the building which is a corner building. He asked me to look for him and I told him I would wave my hands in the middle of the street only to see his truck a block away. I gave him my parking space because he said he was having trouble finding parking. Additionally, he initially told me that there was no meter to the apartment only to find one later. He turned off the lights to the hallway, then could not identify the meter that controlled the hallway lights. I was willing to allow him the time to find the meter, but he said he already took each meter off and I found it useless to argue. That was a source of frustration.
In the end, I have no report from the evaluation that will allow Pepco to fix the issue, after having the paying over $500 for it and I have to have it done again. I voiced this to the electrician, wrote the issue on the receipt and called the company to get no direct response which was unfortunate. As I said. I am sure that satisfactory service has been the bulk of the experiences, but it did not extend to me.

Letitia M.

Mr. Jay is an awesome electrician and an incredible man. He made time out of his busy schedule to do a same day appointment to assess why my 93 year old Mom had electrical issues such as no phone, no refrigerator and no tv. He quickly ordered and received the necessary supplies to fix the assessed problems, and he kept us well-informed prior to the installation and repair of my Mom's circuit breaker box. If you have electrical issues and want a professional, thorough and kind electrician--make sure to call Johnson Electric Company and ask for Mr.Jay!!

Roberto S.

Mr J replaced my electrical panel in the house as well as some other repairs. He was prompt, clear about what and how it needed to be done. He is knowledgeable and very fair. I intend to hire him again should a need arise and can recommend him to anyone in need of a professional electrician. Thank you!

Mary B.

Mr. Jay, Electrician with the Johnson Electrical Company was very thorough, polite and professional. We discussed why the light fixture was not working prior to his arrival. He arrived at the time specified with a replacement light fixture . He diagnosed the issue and determined that the light fixture indeed needed to be replaced. The job was completed within one hour.

Brooke B.

Do yourself a favor and don’t bother to call another electrician but Johnson Electric. Mr. J has been here all day hanging very challenging fixtures. He did whatever it took to complete the job with exquisite attention to every detail. Mission accomplished and I know for sure there is no one out there who could have done this job as professionally as it was. I’m thrilled with the final work. And he and his partner were a pleasure to work with.

Cynthia G.

Mr. Johnson and his team were ultimate professionals and completed the job with true professionalism - not signing off until I was pleased with the work. We had security cameras installed in the front and back of the house and they work great! Would definitely call on them again!!!

Matthew L.

I called with a couple of issues and had resolution the same day. Everything was explained clearly and the work was performed very well at a fair price. Very personable and professional. Excellent experience and I definitely recommend.

Ri A.

JECO was prompt when we needed someone to help us install a GFCI outlet with a 24 hour turn around. For that service, which took about 20 minutes, we were charged $350 dollars which seems super expensive to me. Honestly I feel bad giving them 3 stars but I thought it was very expensive, we were told it would be between $275 and $350, however We also provided the GFCI outlet so there were 0 costs in materials for them. The replaced outlet was also not returned, it was taken and that was not theirs to keep.

If the business can tell me why the installation was $350 instead of $275 and why the replaced outlet was taken I will increase one star.