Frontier - Waterford, CT

Reseña de Frontier Communications en Waterford, CT

Ubicación y Contacto:
Frontier Communications está ubicada en la calle principal de Waterford, Connecticut, específicamente en la dirección: 152 0806700, Waterford, CT 06385. Para ponerse en contacto con ellos, puedes utilizar su número de teléfono: 04407550. La empresa se especializa principalmente en servicios de compañía telefónica, lo que significa que es una excelente opción para aquellos que buscan soluciones de comunicación fijas.

Información Importante:
Es relevante mencionar que Frontier Communications ofrece una infraestructura accesible con estacionamiento que es <>, lo cual es un punto positivo para aquellos con movilidad reducida.

Opiniones y Valoraciones:
Según la plataforma de reseñas Google My Business, Frontier cuenta con un total de <<12 valoraciones>>. Sin embargo, la opinión media es bastante baja con <<1.7/5>>. Esto sugiere que los clientes tienen ciertas preocupaciones o insatisfacciones con los servicios proporcionados. A pesar de esto, las opiniones varían y algunos clientes han compartido experiencias positivas, lo que podría indicar una calidad de servicio que fluctúa.

Características Principales:
- Servicios Telecomunicativos: Como empresa telefónica, Frontier ofrece servicios de teléfono fijo, internet y televisión. Es crucial verificar qué paquetes específicos incluyen estas ofertas para evaluar si se ajustan a tus necesidades.
- Atención al Cliente: Aunque las valoraciones son mixtas, la calidad del servicio al cliente es un aspecto crítico que puede influir significativamente en tu experiencia.
- Accesibilidad: La inclusión de estacionamiento accesible es un punto a favor en términos de comodidad para todos los clientes.

Recomendaciones para Buscar Información:
Si estás considerando contratar los servicios de Frontier Communications, te recomendaría:
1. Leer Detalladamente las Opiniones: Explora más reseñas en Google My Business y otras plataformas para obtener una visión más clara de la experiencia de otros clientes.
2. Comparar Servicios: Compara los paquetes y precios de Frontier con otros proveedores de servicios telefónicos en tu área para asegurarte de obtener la mejor oferta.
3. Preguntar sobre Promociones: Contacta directamente a Frontier para preguntar sobre cualquier promoción especial o descuento que puedas estar calificado para recibir.
4. Evaluar la Calidad del Servicio: Considera realizar una prueba del servicio antes de comprometerte a un contrato a largo plazo, si es posible.

👍 Opiniones de Frontier

James O.

1/5

New service with one month free, then $35. Installed 4 days ago and got a bill for $60, tried to call, was hung up on

Ryan T.

1/5

Installation and service was good. Mandatory equipment restocking fee on military members moving out of the area is super annoying.

Matthew M.

1/5

I would give no stars if possible. Called on April 5th to cancel my service. I was told they would send me a QR code to drop off their equipment at any UPS shipping center within 30 days or I would be charged $100 for the equipment. They never sent the QR code. After several days went by I contacted them to get the code and they said their system was down and they couldn’t do anything. 20 days and 7 calls later, I am finally sent a QR code that NO UPS center within 90 minutes of me will accept. They are also unable to provide any UPS center that will take it even though they maintain that any UPS center will do so. So back on the phone with them, 5 different times on hold in one call, total time on phone with them today was over 3 hours. They have also sent me a new bill for $10 even though my service has been canceled all month. They told me my bill at time of cancellation was -$9.47. They then said when I called today that I had an outstanding balance of $20 ( I didnt. This is the first Ive heard of this and was not mentioned on any of my bills or during my cancellation call.) And I also had another credit of about $9. This would leave a balance of about $1.50 roughly but I am being told very unintelligibly that it equals $10 and change. The sad thing about this is that I was quite happy with the service and planned to get it again it the future, but this company is very shady and has made it intentionally and unnecessarily hard, almost impossible to end the relationship with them and I believe it is done this way to try to bill people and make extra money for the equipment. Trying to terminate my service with Frontier has been one the most long, drawn out and miserable experiences of my life. They have transformed a long time happy and wishing to return one day customer into a never again under any circumstances customer. Be very cautious about entering into businesses with this company. If there is any other alternative in your area, I strongly advise you choose it.

Chris C. (. F. W.

1/5

Your salesman are paying second visits and snooping around my property. I’m not interested.

Sheryl L.

1/5

I'm trying to change my debit card number but am unable to talk with a representative

Shanice T.

1/5

Would give zero stars if I could. My internet went out on December 21st. I called to report the issue and they said they couldn't have a technician come until January 1st!
So I'm suppose to be without Wifi for over a week, including Christmas! Almost verything in my house requires a network connection to operate. Big no no.
Switched to Xfinity who got my wifi up and running again on December 26th. Was on the phone with Frontier to cancel my service and was on hold for 30 minutes... Smh

Mary E. H.

5/5

Caressa in the waterford office was very helpful.

Jennifer M.

1/5

The worst company I have ever had. I’d give 0 starts if I could.