Exceptional Electric - Kirkwood, Missouri

Marlaina G.

It was a great experience! Sage, the tech, was sent out the very next day, after calling the office. He was right on time, very professional, knowledgeable and well-mannered. He explained everything in detail, then got right to work. He finished in a timely manner, and even cleaned up any plaster that fell on the floor during the job. I’m so happy that I called! I’m getting some additional work done in the near future.
Update-the second tech, Nick came about a week later. Same great experience! He was on time, professional and knowledgeable. He was well-mannered, explained everything and was finished quickly. I’m really happy I have found this company. 😊

Mynnx

I requested for an electrician to come to my home and fix outlets and rewire them because they do not work properly. I’ve had 2 different people come to my home and now have paid this company about $370 but my outlets are not fixed. The technician put some covers on and attempted to overcharge me, then had a mouthful to say when I questioned the bill because he didn’t take off the amount I had already paid. He also tried to charge me at the hourly rate for only 30 minutes of work then said I was complaining when I was getting a huge discount. It’s not a discount to be asked to be charged what your told by employees. I still don’t have the estimate I paid $150 dollars for or the receipt of what I paid for on 8/11. I’d say run for the hills from this company. I’m out money and I still have to call an electrician to fix what theirs didn’t. I’ll definitely be reaching out to the BBB about them.

****** UPDATE******

While my initial appointments did not go well. I was able to work it out that both original technicians came to the home and I was able to go over with them what I had expected to be done and what I felt was not done. Jamie was great and walked Sage through the steps needed to make the necessary repairs. They fixed the switches and the was able to tell me what was needed to repair the lighting in my kitchen. Overall, I was satisfied the third time around. I don’t know that I’d use this company again. I would definitely recommend Jamie. He provides good customer service and is professional. Sage is questionable and doesn’t seem to own up to his mistakes.

Steve G.

Nick and Nathan arrived on time. Both were very professional and efficient. They were able to diagnose my problem and fix it. The overall customer experience was outstanding. In the future if I am in need of electrical work I would not hesitate to call Exceptional Electric again and I would certainly request Nick and Nathan to be my techs. Thanks again guys for great job.

Beth G.

Exceptional Electric just finished a Project for me at my home. This was my first experience with this company. Nick Showed up timely and prepared for completion of the project. He was very professional and able to answer all of my questions. Everyone I have dealt with so far has been Friendly, helpful and provided quick results. I already have my next project for them lined up. Thanks you Nick!

Danny C.

Sage the technician with Exceptional Electric was polite and very knowledgeable. I’m Very satisfied with the service.

Jim R.

Jamie and the entire team including Monica in the office did an outstanding job!
Prior to getting a new roof installed the 53 solar panels and 53 Micro inverters were removed from my roof and then reinstalled. We had to obtain a couple permits from my city and County which was not fun. Monica persevered through the process and we finally got them!!! Hooray Thank You Exceptional Electric!

Mirza B.

Amazing experience! They came and diagnosed the issues and sent me a game plan and an invoice I could easily pay digitally. Every time I called someone answered and was super friendly and helpful. Even when an unforeseen scheduling situation came up on their end they communicated properly with me and we were able to reschedule.

Paulette P.

I had a breaker trip for no apparent reason. Found out I had extensive damage to the wiring in my attic due to squirrels. Nick diagnosed the problem. Exceptional Electric was great to work with in scheduling the repair to coordinate with other professionals as I navigated squirrel removal and insulation replacement in my attic. Nick was polite, professional and thorough. He makes sure the job is done right. I recommend Exceptional Electric and will call them again for any electrical work in my home.