Class A Auto - Bosch Car Service - West Haven, Connecticut

Jonathan L.

I strongly advise against using this shop. Angelo doesn't allow customers to bring their own parts and doesn't honor warranties for his aftermarket parts. He is very defensive, and tries to elude his responsibility. When I returned with persistent issues, he refused to properly inspect and insisted on charging me inspection fee. By far, this has been the worst shop I have visited in this area.

In September 2023, I replaced my left front CV axle, right stabilizer link, spindle (used) from Angelo right after inspecting my 2009 Ford Fusion with 210k miles from him. I spent a total of $660 for aftermarket/used parts and labor. He did not let me bring my own parts and used aftermarket parts which broke down in 6 months. Also, Angelo tried quoting $500 for transmission fluid cooler lines which I was able to get fixed elsewhere for $150. I came back to him due to continued clicking noise when making turns and he insisted that it’s due to the gear inside the transmission, so I just kept driving because he was going to charge an inspection fee if he lifted up the car.

After 6 months (5k more miles), the noise got much worse. I went to another shop for inspection and was told that I needed to replace both left and right CV axles. So, I requested Angelo to warranty the left CV axle but Angelo refused and blames it on my wobbly transmission gear and the age of the car that supposedly caused damage to the CV axle and that my car is old. The videos show the play in inner and outer joints of the 6-month old left CV axle that I took last week. It is ironic that he also blames the car's age because the reason we go to auto repair shop is to fix things that don't work as car gets old.

By the way, Ford Motorcraft axle costs $90 at RockAuto so OEM parts are affordable, contrary to Angelo's claims. At least, I've learned to educate myself. Most importantly, I just changed my CV axles with OEM Ford Motorcraft parts and the car runs totally fine now. I’ve been searching Google for months with this issue, which Angelo did not or could not figure out. In the end, it did turn out to be the CV axle problem.

Edit: I just have seen 4 reviews newly posted glorifying this shop in less than 24 hours as soon as I posted this review. I wonder why.

Sabrina P.

Hands-down Angelo is the best at what he does! I brought my car to a BMW dealership in Hartford. There was a Noise coming from the rear of the car they said I needed a wheel bearing estimate of $2100 to replace the wheel bearing. My husband said absolutely not. We brought the car to class and Angelo said it wasn’t the wheel bearing. The fix was an upgrade to the differential fluid which solved the problem Saving saving us over $1,700.00! We highly recommend Class A Auto ! Angelo is honest and trustworthy. Thank you Angelo !

Ebony H.

Just got my car done today by class A auto located in West Haven. My experience was amazing. They were professional, my car was ready within four hours of dropping it off. It drives better. It looks better. The charge was affordable.

Anthony S.

Just had my first experience here and I will absolutely keep coming back! Angelo is a very good dude and cares well about his customers and business! Brought my car in at 9 a.m and got it back same day! No Furthur hunting, come to Class A Auto!

Quinton W.

Angelo at “Class A Auto” has been a tremendous help when it comes to specializing in foreign cars. I had suspension problems on my 2016 Land Rover LR4. Angelo worked on my vehicle and it’s been riding like butter since with no fault. His customer service is exceptional and never fails. Mechanics with great work ethics and honesty are hard to come by. Highly recommend if you’re looking for a foreign car specialist.

Ernest M.

I have been a customer for over 20 years and have always been a satisfied customer. I continue to use Class A for all my automobile needs. I trust nobody under my hood except Angelo and Danny for my body work needs.

Johnathan S.

DO NOT GO! Scammer I got my gasket fixed for my fuel meter that was going up and down, the owner suggested to use used parts. I did not want to spend $1,100 as he first said for new parts, I listened, he did say we don't know how long it will last and there is no guarantee and it will not be under warranty which is reasonable. HOWEVER, I drove LESS than 15 miles since the fixed the SAME EXACT PROBLEM happens again and I failed my emission for it, also lost $800 to this shop getting nothing fixed. It almost made me wonder if he just put another faulty part in OR JUST PUT MY EXACT BROKEN PART and nothing was changed.

Sal D.

Danny and Angelo are pros at what they do . Professional, reasonable, and responsive. will be getting my car serviced from them for years to come and will continue to recommend them to friends and family.