Central Connecticut Tire & Services - Plainville, Connecticut

Judi S.

Everyone is courteous and professional. The waiting area is welcoming and comfortable. The service techs really know what they are doing and don’t try to sell something you don’t need. I highly recommend this business for all your car care needs! Keep up the good work.

Jon C.

Ron, son, and the entire team at Central CT Tire are always phenomenal! They take great care of their customers.

Kathy G.

My first time there for emission testing. They were very kind and considerate. I highly recommend them. I will definitely keep them in mind if I need my car serviced. Thank you.

May M.

A month ago, I left my car BMW here for a simple service to change my rear tires and brakes. The car had nothing wrong before, and I wanted to make it safer. I gave them my car at 9:00AM with the appointment time, they called me the car ready for a pickup at 4:30PM. It costed me more than $1700.

After my service, I had even the worse results now.

1) the car had the engine light on after two days later, this signal was on and off randomly. I have never had such issue before.

2) I rarely used my AC system. I knew my AC is in very good condition. Today, July 4th, 2023 (almost month later) As I drove home with a heavy rain, then the first time after the service I turned the car's AC on. Then I found immediately the AC came only the fan air, no cold air even I turned it to 61F degree.

3) The brake now randomly made a loud metal noise.

4) I went back to tell my issue about the Engine light on week later while I drove my car there. Because there were couple of customers sitting around, the guy in front desk was very rude to dress me down loudly while in my turn to speak with him.

I do not know how to deal with my car now. I hope the comments here will help you. You should be careful to leave your car there for any service if you still like to do the service, at least you should have your eyes on your car.

I thought the neighborhood business should be kind and trustful.
....
When their young technician drove my car back to return the key and car to me( about 1.5 miles away), I was very thankful and made him a bubble tea. Normally he should drink it immediately, it was very hot outside. Curiously.. ..He prefer staying outside and helding the bubble tea untouched outside my store and waiting for his pickup.

Without the symptoms above, I would like to give my good words.

Brian C.

I've been here numerous times for emissions testing which was always fast and efficient. My 2014 Camry was in need of suspension and brakes. Mike answered all of my questions, wrote up the quote and subsequently ordered OEM parts. The mechanics did a great job in a timely manner.

Mike P.

This is the BEST place to get a balance and alignment done on your vehicle. The guys here took special care of my 1998 Lincoln Mark VIII and it shows. Over the 5+ years I’ve owned this vehicle and numerous alignments at other shops Central Connecticut Tire is by far the best. It’s unbelievable how much better my car drives now thanks to the guys at this shop. Very fast service and they got it right even with the tight clearance on my wheels. Highly recommend and will be bringing my other vehicles in for future balance and alignments.

Shantell P.

I'm new to CT and it has been a struggle to find a trustworthy mechanic that won't try and rip me off. They were knowledgeable and kind. And I must say their customer service is excellent. Very friendly and trustworthy people. They also finished my car pretty fast. And if you live in the area, they will offer transportation if you don't have anyone to follow you to drop your car off.

L R.

I was quite distressed having gone to a Valvoline for a simple oil change and came out with a cracked oil pan. I have been quoted estimates from $300 all the way to $700 to do the repair. As a single mom of four, I was less than unhappy that this Bill had occurred. I continue to call around and look for a suitable place for the repair. I called Central Connecticut tire and service for an estimate on my repair and replacement of the cracked oil pan. I spoke with a gentleman there who was so pleasant and so eager to offer his help that I began to tell him what had happened to the oil pan. After 10 minutes of speaking I decided that this is where I would have my repairs done. I had asked if I could furnish the parts for the repair since I had already purchased them. The majority of repair shops will not allow you to purchase Parts but this gentleman said that that was fine. The person that had picked up the parts for me didn't realize that the oil pan was incorrect. I then contacted the person at the shop who identified himself as Ron. Ron then allowed me to use his corporate account to have the part delivered to his establishment. The repairs were done beautifully and completed in such a timely manner with the most help that I have ever received from a mechanic. I would recommend anyone to come to the shop if they want an honest repair and an honest price for their repairs. The owner of the shop is a gentleman, a true honest and good person. I cannot thank him and his mechanic team enough for helping me so much. It's not every day a stranger over the phone exhibits this type of kindness and care. This is the best mechanic I have ever been to in 30 years.