Advanced Mechanical Services LLC - Farmington, Connecticut

Jeffrey S.

Our previous HVAC company was sold to a large conglomerate, so we switched to Advanced Mechanical Services (AMS). We have been very pleased with AMS. Their front office is a pleasure to deal with, and they have been very responsive to both our routine and more urgent service needs. We recently needed to replace our aging gas-fired boiler and based on our experience with AMS we did not hesitate to engage them for this purpose.

Shawn the sales manager presented us with multiple options for this project and answered all our questions regarding these choices. The installation crew from AMS did a great job in replacing our existing boiler with a high effciency condensing boiler which requires a more complex installation. Their work was performed in an expert and timely manner, and they were happy to explain what they were doing and answer any questions. Shawn even arranged to be present for the inspection to close the work permit performed by the town.

Based on these experiences we highly recommend AMS for any HVAC services you may require.

mel

They sent a tech out on 10/21 to quote a new heat system. I’ve been without heat and hot water and to date and never received the quote I was promised. Total waste of time. I would say this company is unreliable at best! Terrible way to do business.

Tony W.

Garbage. They’ve been at the property I stay at, for 3 months now, and we still have no heat. I call them to ask if they’re being paid by the property management here in East Hartford (Stratus Equities) and they want to give me the run around as well. Probably aren’t.. as to why there still isn’t heat in the buildings they’ve been “working on” for the past 3 months. They aren’t advanced and don’t provide any service other than wasting time.

n P.

We had a 30+ year old R22 compressor give out, and need to have it (and the entire AC system upstairs) replaced with a newer system. The team from Advanced Mechanical Services was fantastic. The estimate was done the next day after my initial call, and the job was quickly scheduled & finished in less than two days. The team left a perfectly clean yard (had to work from the outside as well due to the narrow access to our attic from indoors) and driveway, the interior was of the home spotless afterwards, and the work was well done and very professional. Plus they were extremely friendly and took the time to answer all my questions and address any potential concerns that I had - and not knowing a thing about HVAC systems I had quite a few questions! A big 'thank you' to doing this so quickly, and right before the start of the summer season and the high temperatures!

Joan

I have been using Advanced Mechanical for more than 10 years to service my furnace and AC.
They are very reliable and very dependable. Every time I have had an issue with my AC that needed service they were quick to call me when I reached out to them for service .
I recently had a new furnace installed along with a nest thermostat and needed help with programming the thermostat. They set it up and walked me through connecting it to my smart phone.
When I initially called Advanced Mechanical about getting a new furnace they promptly set up a date to send a representative to come to my house to see what kind of furnace would best suit my house. They also asked me if I had a furnace in mind that I would like. At no time did they pressure me to pick a particular furnace.
After coming to my house to see what I had and measure my old furnace they contacted me within a week with a quote for the furnace that included details and specifics.
The day the furnace was installed there was an issue with the new thermostat. I called around 6:30 P.M. to explain my concern and immediately someone called me back to explain what to do. The first thing the following morning John , the head technician, came to the house and replaced a faulty relay switch correcting the problem.
I’m am very happy with the service I have received from Advanced Mechanical and highly recommend them
Joan

Jack B.

I've been fortunate to have Advanced Mechanical Service my system 15+ years...excellent company and Rocky is the best !

Jean M.

So many choices when your looking for a company to service your heating and air conditioning needs. When we reached out on social media for suggestions for a reputable and reliable company so many people highly recommended Advanced Mechanical Services that we wondered if it was for real. Well now you can count us among the believers. From the moment Deena took our phone call till Rob and Ian arrived at our home and completed the work on-site, these incredibly talented and professional people did their job on time, as promised, with courtesy and knowledge and quickly identified and fixed both our heating and air conditioning issues that three other companies that we paid big money to in the past could not figure out. Their reasonable bill for quality work was another surprise. And they were COVID compliant and respectful with masks AND gloves which made us feel comfortable (as senior citizens) having them come into our home to do work.

Brad S.

This company is recommended by Carlin Combustion as the go to outfit for repair of this brand of type of gas home heating systems. After two other outfits failed to resolve my issue, Advanced Mechanical came out and promptly resolved my gas furnace issue quickly and reasonably.