New Fairfield Automotive - New Fairfield, Connecticut

John N.

I cannot recommend New Fairfield Automotive enough! From the moment I walked in, I knew I had found my go-to auto shop. The owner, Nick, is an absolute gem and truly sets this place apart from any other automotive service center I've ever visited.

First off, the level of expertise at New Fairfield Automotive is unparalleled. Nick and his team of mechanics are incredibly knowledgeable and up-to-date with the latest automotive technologies. They diagnosed and fixed an issue with my car that two other shops couldn't figure out, saving me time and money in the long run.

What really impressed me was Nick's commitment to customer service. He took the time to thoroughly explain the problem with my vehicle, walked me through the repair process, and even showed me the faulty parts. His transparency and patience in answering all my questions were refreshing and reassuring.

The facility itself is spotless, well-organized, and equipped with state-of-the-art diagnostic tools. It's clear that Nick takes pride in maintaining a professional and efficient workspace.

Pricing at New Fairfield Automotive is fair and competitive. Nick provided a detailed estimate upfront and stuck to it, with no surprise charges at the end. He even suggested some preventative maintenance that could save me money down the road, but there was absolutely no pressure to have the work done immediately.

The turnaround time was impressive too. Nick and his team completed the repairs faster than promised, and even gave my car a complimentary wash before returning it to me.

What truly sets New Fairfield Automotive apart is the personal touch. Nick remembers his customers and genuinely cares about their vehicles and their safety. He's gone above and beyond on multiple occasions, like the time he stayed late to help me with an emergency repair before a long trip.

In a world where finding a trustworthy mechanic can be challenging, Nick and New Fairfield Automotive are a breath of fresh air. They've earned a customer for life, and I wholeheartedly recommend them to anyone in need of automotive services. Trust me, you won't be disappointed!

BRIAN S.

None better in the greater Danbury area. Professional service at a fair price. Look no further than here for your auto service!

Brandon W.

They did an unbelievable job on my car, it looked better than the day I bought it 4 years ago. Great communication, and very friendly staff. Thank you so much

Jeffrey P.

My HMMWV died in front of the new fairfield beach. Within minutes Nicks staff arrived to get me off the road and into his shop.

He identified a poor electrical connection cutting off Fuel supply and was able to repair the connection.

His prices were very Reasonable and I am super happy he was able to work on this unique piece of equipment

Thank you Nick!

Tony P.

Great service, very fair pricing & they don't just try to sell you on something to make a buck. They've demonstrated to me that they have the customer's best interests at heart. Very refreshing, highly recommend!

Johnny M.

These guys are beyond amazing. Extremely friendly staff and knowledgeable mechanics. Honestly the best experience at a shop I’ve ever had. Since moving up here these guys have come in clutch numerous times and I wouldn’t think of going anywhere else.

Robert V.

The workers here are personable and they are also very thorough. The work is top notch at a fair price. I highly recommend their service.

Gabriel O.

Reasonable prices, nick was very professional but don’t expect your car to be put back together as you left it. Went in for starter replacement and screws missing from engine covers, wires not secured or brackets just dangling around engine compartment. Rear battery cover not put back in trunk with screws just left in the trunk and lid forced closed. Not sure who did the work but very poorly putting things they removed back in their place.